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Pasifika students (students of Pacific nation descent) are participating more in tertiary education in New Zealand, but this is not being matched by necessary increases in retention, academic achievement or course and qualification completion. Moreover, while there is an emerging base of research literature on Pasifika student success in higher education, the relationship between this research and everyday university practice is less clear. This paper documents the 'research in action' undertaken at Victoria University of Wellington in order to listen to, understand, and actively respond to the real experiences of its Pasifika learners and their families, and to cultivate a whole of university response to widening Pasifika participation, retention and degree completion. The paper documents some of the most significant findings of the research, the collaborative process of developing and implementing the pan-university strategy it informed, and some of the modest but heartening outcomes at year three. In documenting this, the authors wish to encourage continued efforts to engage in 'research in action' by, with, for and through non-traditional student groups, such as Pasifika, at universities.

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